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Konstantin-RU сказал:
Hello. I sent you the phone for warranty repair. You have sent a refurbished phone to the wrong address. I once wrote this to his manager Kenny. He answered only sends messages with the text: "I sent the phone, have a nice day." Solve key problems arose due to his fault does not want. I ask you to intervene and solve the current key problems. Please replace my manager. Because I think that Kenny is not a competent manager. He ignores the messages that contain the questions. It does not wash solve problem situatsii.Nadeyus for your understanding. Waiting for your reply.
Parcel number which I sent to you phone RA168465699RU. Parcel number which sent the phone back RA058883830CN.
Parcel number which I sent to you phone RA168465699RU. Parcel number which sent the phone back RA058883830CN.
Hello Konstantin
I got news from Kenny, he have shipped the package to the adress same as you wrote for order:
Attn: Kostylin Mihail Aleksandrovich
Address: Komsomolskaya 86 - 6, Kaliningrad, Kaliningradskaya oblast
Post code: 236023
Country: Russian Federation
Telephone: +7931601**13
You said the parcel have shipped to wrong adress means you have sent email to kenny before about the new adress issue? or you just saw the parcel's information have showed on russia website with wrong city or post code?
Pls write down all details for me by email: maggie@sun-usb.com
Our company have changed your manager and your orders will follow up by me from now, feel free to contact me on skype (my account: sunsky.maggie )if have any questions pls.