We didn't get the returned phone S-MPH-0667. Please tell me the returned package tracking no, so that I can check with our post office.

S-KP-0601, we have white color before. But now, the white color is out of stock. The factory only produce black color now. We have corrected our information in the website & changed our pictures to black color. I have told our financial to refund to you. But she asked leave some days. So the refund was delayed. Please be sure that you will get the refund soon.


S-WMC-0202, the information in our website is wrong before. But we have already corrected it. We have shipped out your goods by Hong Kong Post. You can see the tracking no. is Hong Kong Post tracking no. The payment balance is USD24.47. You can pay less USD24.47 next time or we can send some goods to you together with your future order.

Thanks. I reply to you mail.

The repaired phone S-MPH-0667, we get it on 27th, July. We repaired it & have already sent back to you on 3th, August by China post. The tracking no. is RR885700745CN. It will reach Russian soon.

After we send out S-MPH-0667, I have emailed you the tracking no. I am afraid you have different email ID, and you didn't check it.

проблема решена. по почте решили вопросы. спасибо.
жду теперь телефона и денег.

Problem solved. Thank you.
Now waiting for the phone and money refund.

Hello, friend,

We have already refunded to you. Please check your paypal account.

Kathy from SUNSKY Team

Добавлено спустя 2 минуты 57 секунд:

Hello, friend,

The phone S-MPH-0667, please track it by RR885700745CN.

You can track from here: http://intmail.183.c...757603729?lan=0

Any other doubts, you can directly contact me by email.

Kathy from SUNSKY Team

Hello! I have an afterclap happened when I have got my last order (Item #: S-MPH-0596 - mobile phone MFU M98W). The phone have no scratches or damages, but I have found changed (not stanard) personal settings:
- some downloaded ringtones;
- the alarm clock was installed on 06:00;
- The time zone in clock settings was set on USA region.
- bluetooth was named by the name of "Datin Cancer".
Thereby I have revealled that phone is in used condition, however in description of the lot on http://www.sunsky-on...d=m98w&x=16&y=7 nothing said about this. This fact is unpleasant to me.

Sorry to hear that.

Please find your order no & the contact person who is in charge of your order. Please directly email to him or her.

Rosslauer
Your phone has been tested by staff prior to sending. is a plus for the shop.
IMHO
what is your problem? "

Все-же возможно отличить следы тестирования от полной настройки девайса "под себя". Плюс, на телефоне не было стандартной защитной пленки экрана, вместо нее - кусок упаковочной пленки "стретч" плюс иные признаки.
Как таковой проблемы нет, но платил я за новую вещь, а получил б/у. Легкий осадок остался. Трубу все же оставлю себе. Но хотелось бы, чтобы о таких вещах предупреждали в описании лота.
Надеюсь, что подобного с санскаем более не повторится.

Regretfully phone was used but not only tested. There is some traces, which confirm this. I paid for new item, but received used one. This fact is little unpleasant to me. I think that, in this case item condition must be shown on lot description. Its not a great problem, i think. Wish to Sunsky, that such events will not have a place in a future.

With Best Regards...

Hello.
I have bought some mp4 players from sunsky.
But players what I received have no Russian language.
My personal manager sad to me that we will update firmware on this players on my side.
I received necessary software and firmware file. But some thing is wrong….
20 days of skypechat with my personal manager and there is no any result
My personal manager is good. but now I need someone from sunsky with more technical skills to resolve this question via skype or something like it.

I hope we will close this issue soon.

Hello.
26 days ago, I paid for order # 1008108054 and to this day, no my parcel, I'm sorry but I will be forced to open a debate on you in paypal
is the story of my parcel

Цитата

Hello!
Please tell us the characteristics CPU and RAM

http://www.sunsky-on...UPNP++SAMBA.htm

To Mr. Kenny.

Hello dear friend.

The order #1006260234 from 06/26/2010 is not delivered to my client.

You have specified the wrong address on a parcel.

You can see for yourself. The Tracking number of this order is RR880454781CN.

Enter it on an official site of mail of Ukraine: http://www.ukrposhta...h_post?openpage The site will answer you the following: “The item number RR880454781CN is in the process of postal handling. It was registered last on 08.07.2010 in postal facility ODESA TSОP TSOMP РІ-1, the postcode 65921.” See screenshot № 1:


When I did order, I pointed postal code 09100. See screenshot № 2:


Parcel with the order was in Odesa for about two month. Today I have called in the central office of mail of Ukraine. To me have answered that a parcel have returned to the sender, because you have specified the wrong address on a parcel.

My client is very angry at me. He named me the swindler. He said he would contact the police. I persuaded him not to do this.

I have already made a refund to my client.

Dear, Mr. Kenny, I co-operate for a long time with you. I know that you are a very reliable partner. I want to work with you further.

Please make a refund.

I hope for your honesty. Waiting for your reply.

Best Regards, Evgenij.

[quote="Prism"]Hello.

Hello, friend,

I have confirmed with our local post to research.

Our post office told us, the package is already in your local place.

Please check the photo below. Please call your local post office for the package.

The tracking no. is RR885707332CN.


Kathy from SUNSKY team

Posted after 3 minutes 39 seconds:

[quote name='Prism']Hello.
26 days ago, I paid for order # 1008108054 and to this day, no my parcel, I'm sorry but I will be forced to open a debate on you in paypal
is the story of my parcel
[quote]RR885707332CN 2010 UKRAINE 2010-08-17
RR885707332CN 2010 departure from outward office of exchange UKRAINE 2010-08-16
RR885707332CN 2010 arrival at transit office of exchange UKRAINE 2010-08-16
RR885707332CN 2010 arrival at transit office of exchange SHENZHEN UKRAINE 2010-08-13
RR885707332CN 2010 departure from transit office of exchange SHENZHEN UKRAINE 2010-08-13
RR885707332CN 2010 posting UKRAINE 2010-08-12 [/quote][/quote]




Your package RR885707332CN is in your local place now. Please check the photo below. Please call your local post office to get the package.

Posted after 36 minutes 20 seconds:

[quote name='kashuba_ev2009']To Mr. Kenny.

Hello dear friend.

The order #1006260234 from 06/26/2010 is not delivered to my client.

You have specified the wrong address on a parcel.

You can see for yourself. The Tracking number of this order is RR880454781CN.

Parcel with the order was in Odesa for about two month. Today I have called in the central office of mail of Ukraine. To me have answered that a parcel have returned to the sender, because you have specified the wrong address on a parcel.

My client is very angry at me. He named me the swindler. He said he would contact the police. I persuaded him not to do this.

I have already made a refund to my client.

Dear, Mr. Kenny, I co-operate for a long time with you. I know that you are a very reliable partner. I want to work with you further.

Please make a refund.

I hope for your honesty. Waiting for your reply.

Best Regards, Evgenij.[/quote]


Dear Evgenij,

Thanks for your support with SUNSKY for a long time.

Kenny has no account in this site, he can't reply you directly from here. Please directly email to Mr. Kenny. There may have some mistake. If we get the package, we will send the package to you.

If you have any doubts, please contact Kenny. Hope we can solve this problem soon.

Best regards.
Kathy from SUNSKY

Добавлено спустя 10 минут 31 секунду:

Dear Evgenij,

We have shipped your package to the following address:

Attn: Igor Poljanskij
Address: Nechuj Levickogo 11 kvartira 2, Belaja Cerkov, Kievskaja oblast
Post code: 09100
Country: Ukraine
Telephone: +380975429973

Please confirm with your local post office to make sure about the package status.

We will get the package, we will send the package to you again. If you don't need it again, we can make refund to you when we get the package.

Please directly contact Mr. Kenny & tell him your situation.

Best regards.
Kathy from SUNSKY team

Hi,Kathy
My post office has not received nothing
If I get advised
I hope

Prism сказал:

I have checked with our post office, it shows the package has reached your place.

Please call your local post office, tell them the tracking no & ask for the package.

Hello
Why bubbly polyethylene in boxes lies in a corner? It is wrapped up nothing parcels come rumpled, phones can will be damaged!

[quote="Jax21"]Hello.
I have bought some mp4 players from sunsky.
But players what I received have no Russian language.
My personal manager sad to me that we will update firmware on this players on my side.
I received necessary software and firmware file. But some thing is wrong….

Hello Jax21

I have undertood you must already offered the MP4 motherboard's version for personal manager,Recheck the version with her pls.Currently many MP4 from us have changed chip and firmware,If still had problem,better send back.

Posted after 10 minutes 44 seconds:

[quote name='AltaiMan']Hello!
Please tell us the characteristics CPU and RAM

http://www.sunsky-online.com/product/S-HDDP-3526.htm?contact=Maggie[/quote]

Hello Altaiman

This product support CPU:REALTEK 1073,RAM 256M

Sunsky Maggie
Thanks

Hi,sun-sky
all you phone "Out of stock"
http://www.sunsky-on...100278_1___.htm
Its armagedon ?