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Независимый форум об аукционе eBay

Независимый форум об аукционе eBay

Russian (USSR) eBay community www.ebay-forum.ru
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"Sunsky-online.com - Customers support zone"


Сообщений в теме: 337
  • Konstantin-RU
  • Начинающий
  • Зарегистрирован: 23.05.2010
  • 98 сообщений
  • Откуда:Волгоград
#321

Hello. I sent you the phone for warranty repair. You have sent a refurbished phone to the wrong address. I once wrote this to his manager Kenny. He answered only sends messages with the text: "I sent the phone, have a nice day." Solve key problems arose due to his fault does not want. I ask you to intervene and solve the current key problems. Please replace my manager. Because I think that Kenny is not a competent manager. He ignores the messages that contain the questions. It does not wash solve problem situatsii.Nadeyus for your understanding. Waiting for your reply.

Parcel number which I sent to you phone RA168465699RU. Parcel number which sent the phone back RA058883830CN.


  • sergius_xxx
  • Новичок
  • Зарегистрирован: 09.02.2011
  • 3 сообщений
  • Откуда:Switzerland
#322

I don't have received any response from you ! Please respond me as soon as possible. I've been waiting for one month !


  • Sunsky Maggie
  • Интересующийся
  • Зарегистрирован: 03.06.2010
  • 61 сообщений
  • Откуда:Shenzhen, China
#323

Hello sergius_xxx

I have got your first email today, pls send me photo of wrong adapter by email, we will arrange to add new charger for you after we confirm it.


  • Sunsky Maggie
  • Интересующийся
  • Зарегистрирован: 03.06.2010
  • 61 сообщений
  • Откуда:Shenzhen, China
#324

Konstantin-RU сказал:

Hello. I sent you the phone for warranty repair. You have sent a refurbished phone to the wrong address. I once wrote this to his manager Kenny. He answered only sends messages with the text: "I sent the phone, have a nice day." Solve key problems arose due to his fault does not want. I ask you to intervene and solve the current key problems. Please replace my manager. Because I think that Kenny is not a competent manager. He ignores the messages that contain the questions. It does not wash solve problem situatsii.Nadeyus for your understanding. Waiting for your reply.

Parcel number which I sent to you phone RA168465699RU. Parcel number which sent the phone back RA058883830CN.



Hello Konstantin

I got news from Kenny, he have shipped the package to the adress same as you wrote for order:

Attn: Kostylin Mihail Aleksandrovich
Address: Komsomolskaya 86 - 6, Kaliningrad, Kaliningradskaya oblast
Post code: 236023
Country: Russian Federation
Telephone: +7931601**13

You said the parcel have shipped to wrong adress means you have sent email to kenny before about the new adress issue? or you just saw the parcel's information have showed on russia website with wrong city or post code?

Pls write down all details for me by email: maggie@sun-usb.com

Our company have changed your manager and your orders will follow up by me from now, feel free to contact me on skype (my account: sunsky.maggie )if have any questions pls.
  • BigDad
  • Модератор
  • Зарегистрирован: 04.02.2009
  • 7611 сообщений
  • Откуда:רוסיה, וולוגדה
#325

Konstantin-RU сказал:

It does not wash solve problem situatsii.Nadeyus for your understanding.


ты хоть проверяй себя , когда транслятором переводишь, уделяй внимание точкам, пробелам, обязательно включи проверку орфографии. И тогда Китайские товарища, переведя твой текст с помощью своего транслятора - может быть и

Konstantin-RU сказал:

understand

  • igor_m
  • Интересующийся
  • Зарегистрирован: 20.10.2010
  • 34 сообщений
  • Откуда:Алматы
#326

Hello.
I sent you the Item S-HDDP-2532 of order 1105281030 for warranty repair.
Tracking number is RR698514732KZ.
Please let me know you got this package and how long will it take for warranty repair.
My manager is Jojo.


  • skyrider
  • Новичок
  • Зарегистрирован: 20.02.2011
  • 1 сообщений
  • Откуда:Новополоцк
#327

Hello,

Number of my order 1110260274, my manager is Kenny. My client has received parcel RA033954124CN and has been very disappointed. You have sent to my client wrong phone model. I ordered S-MPH-1514C, but you have sent MFU GG93 http://www.alibaba.c..._TV_Qwerty.html. It absolutely approaches also its price much less than S-MPH-1514C and have the American plug. On a parcel order number is written: SU1110260274M. I agree that you compensated a difference in cost of phones S-MPH-1514C and MFU GG93. Because MFU GG93 it is out-of-date model and its price under the link http://www.buybuysel...ne-p-15209.html is equal $89.90. I have paid for S-MPH-1514C at the moment of purchase of $143.17 + $8.90 shipping = $152.07. To compensate a difference you to me should refund the sum $152.07 - $89.90 = $62.17
I want that you have refunded me this sum via PayPal, but not into balance of my account. Thanks.


  • Spb
  • Крутой eBay'er
  • Зарегистрирован: 27.09.2008
  • 726 сообщений
  • Откуда:спб
#328

I am writing here as through the mail you do not answer. I have not received the goods from these orders, please give me back my money or send the goods back. Why sunsky thinks he has a right not to disclose that they are not a product to the parcel, it does not answer my letters?

No: 1201112337 S-MSC-8040B S-MPD-6012

No: 1111162335 S-WMCS-0903Z

No: 1110192336 S-WMCS-0903Z


  • grinder
  • Крутой eBay'er
  • Зарегистрирован: 14.07.2008
  • 1136 сообщений
  • Откуда:СПб
#329
Sunsky Maggie, Nobody replies me regarding order 1111308080 which is still not received! How to handle it?? It is almost 2.5 months since order!..
  • @sms
  • Продвинутый
  • Зарегистрирован: 11.12.2010
  • 229 сообщений
  • Откуда:Kiev Ukraine
#330

manager is Kenny
what about order
1202080251

S-WMPST-0168
when it can be shipped?


  • VG_Grag
  • Продвинутый
  • Зарегистрирован: 02.10.2010
  • 228 сообщений
  • Откуда:Новокузнецк
#331

my order 1112181561 track no RA267112070CN

it's been more than ~90 days, and my order was not obtained and the track number is not moving.
You can help me like that?

Вообще с санксай решаются проблемы с затерявшимися посылками? (ответьте в ЛС, заранее спасибо)


  • xsergiusx
  • Новичок
  • Зарегистрирован: 18.02.2011
  • 17 сообщений
  • Откуда:Switzerland
#332

Hi Maggie ! what is with order 1202291651 its still not sent ! I paid it 2 week ago !!!!!! please answer me !!! If I dont become an answer or the order from you then i must contact with paypal.


  • Nitro785
  • Крутой eBay'er
  • Зарегистрирован: 28.11.2008
  • 1342 сообщений
  • Откуда:Сочи
#333

Sunsky.... you started to work like DEALEXTREME!

My last 4 oders:

1202131662 payed 02/13/2012 - i get it 03.20.2012 - 37 days!

1202241638 02/24/2012 - shipped
1203081666 03/08/2012 - still dont shipped
1203141635 03/14/2012 - still dont shipped


  • Aotpust
  • Новичок
  • Зарегистрирован: 01.04.2012
  • 1 сообщений
  • Откуда:Ukraine
#334
Hello Maggie!

My order Number: No: 1202201168 / Date: 02/20/2012


Not received the following:

S-MPH-6015 -- has not received
S-MPCB-0244 -- has not received
S-MLC-1015B -- has not received
S-MPSG-2001 -- has not received



I have to open a debate tomorrow 04/02/2012 on paypal
  • gsvev
  • Новичок
  • Зарегистрирован: 08.04.2012
  • 2 сообщений
  • Откуда:Московская область
#335
MC115 Account temporarily suspended -- contact us to restore access gsvevrlk55j6u

(To restore your account access, please contact us:

http://contact.ebay....=HR188&Format=1)

but there is noe-mail addressand Ican notcall.Can anybody help?
  • Valeran
  • Интересующийся
  • Зарегистрирован: 23.03.2010
  • 22 сообщений
  • Откуда:Мариуполь
#336

Hi
The order No: 1201131573 was shipped 13/01/2012
Today is 16/04/2012
How long can you wait?
The last three weeks You said that will come in a few days, and already It has been month!!!
In answering e-mails through the times!
I talk like an answering machine


Extremely dissatisfied with the terms of your store!
During this time, has already managed to get 5 orders from other sellers!


Let's solve the problem?!


  • redcat07
  • Крутой eBay'er
  • Зарегистрирован: 28.09.2010
  • 821 сообщений
  • Откуда:Самара
#337
Sunsky Maggie, Can you help me?Istill have notreceived the orderNo:1202161585on02/16/2012.
  • sles
  • Продвинутый
  • Зарегистрирован: 17.11.2010
  • 343 сообщений
  • Откуда:РФ
#338

Dear Maggie!

Please don't send me spam anymore.
We both know that I'll never buy something from you, and, really, I never even tried to buy.

Thank you!






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